Shipping policy
At ClipsHair, we aim to provide a simple and reliable delivery experience for customers around the world.
Free Worldwide Shipping
We offer free shipping to all available destinations worldwide. There is no additional shipping charge at checkout for standard delivery.
Estimated Delivery Time
Our estimated delivery time is:
7–10 days
This estimate begins after your order has been processed and shipped. Delivery times may vary depending on destination, customs processing, local carrier operations, holidays, weather, or other conditions outside our control.
Order Processing
Orders are processed during regular business days. Once your order has been processed and shipped, you may receive a shipping confirmation or tracking information when available.
Please ensure that your shipping address is complete and accurate before placing your order. ClipsHair is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
International Shipping
We ship to customers worldwide. International orders may be subject to customs checks, import procedures, or local delivery requirements depending on the destination country.
Any customs duties, taxes, or import fees required by local authorities are the responsibility of the customer unless otherwise stated at checkout.
Delayed Orders
While we work to deliver orders within the estimated timeframe, delays may occasionally occur. If your order has not arrived within the expected delivery window, please contact us at support@clipshair.store with your order number so we can assist you.
Lost or Incorrect Deliveries
If your package appears lost or has been delivered to the wrong address, please contact our support team. We will review the issue and work with you to find a suitable solution.
Contact for Shipping Questions
ClipsHair
590 Rue Bellevue, Québec City, QC G3G 1G3, Canada
Phone: (403) 283-1414
Email: support@clipshair.store