Terms of service

Welcome to ClipsHair. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

Store Information

This website is operated by ClipsHair.

ClipsHair
590 Rue Bellevue, Québec City, QC G3G 1G3, Canada
Phone: (403) 283-1414
Email: support@clipshair.store

Throughout these terms, “we,” “us,” and “our” refer to ClipsHair. “You” and “your” refer to the customer, visitor, or user of our website.

Use of Our Website

By using our website, you agree to use it only for lawful purposes. You may not use our website in a way that could damage, disable, overload, or interfere with the operation of the store or the shopping experience of other customers.

You agree not to misuse our products, content, images, descriptions, or any part of the website for unauthorized commercial purposes.

Product Information

We do our best to present product descriptions, images, colors, sizes, and details as accurately as possible. However, slight variations may occur due to lighting, screen settings, product batches, or manual measurement.

Product availability may change without notice. We reserve the right to update, modify, or discontinue any product at any time.

Pricing and Payments

All prices listed on our website are subject to change without notice. We reserve the right to correct pricing errors, update promotions, or cancel orders affected by incorrect pricing or technical issues.

Payment must be completed at checkout before an order is processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Order Processing

After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee acceptance of the order. We reserve the right to refuse or cancel any order if fraud, payment issues, inventory errors, incorrect information, or policy violations are suspected.

Shipping

ClipsHair offers free worldwide shipping. Estimated delivery time is 7–10 days after the order has been processed and shipped.

Delivery times are estimates and may be affected by customs, local carriers, weather conditions, holidays, or other circumstances outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Eligible items may be returned for free within 30 days of delivery.

Customer Responsibilities

You are responsible for providing accurate shipping, billing, and contact information. ClipsHair is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Intellectual Property

All website content, including text, product descriptions, images, graphics, logos, and design elements, belongs to ClipsHair or its content providers and may not be copied, reproduced, distributed, or used without permission.

Limitation of Liability

ClipsHair is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, or services. Our liability is limited to the amount paid for the product purchased.

Changes to These Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.